Resolved -
This incident has been resolved.
Jan 27, 17:19 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Jan 27, 16:55 UTC
Identified -
We've identified an elevated rate for our publication websites and our team is actively investigating it in order to mitigate the issue.
Jan 27, 16:40 UTC
Resolved -
This incident has been resolved.
Jan 22, 16:21 UTC
Monitoring -
We've implemented a fix that should improve automation emails and segments processing. We are currently monitoring the situation as things improve.
Jan 22, 16:02 UTC
Identified -
We are working on restoring functionality, post sends are no longer delayed, but we continue to see delays in automation emails and segments
Jan 22, 15:21 UTC
Update -
We are continuing to investigate this issue.
Jan 22, 14:07 UTC
Investigating -
Due to excessive load on our primary database we are seeing delays in automations and segments and increased response times throughout the app. Our engineering team is investigating, as is our database vendor. We'll post updates as we have them.
Jan 22, 14:06 UTC